Your Complete Energy Supplier Guide
British Gas is well-known as one of the largest energy suppliers in the UK, but have you heard of British Gas Lite? Aimed at small businesses, this subsidiary of British Gas could be your ideal energy supplier if you’re looking for a simple and inexpensive tariff.
Learn more about British Gas Lite below.
Founded in 2018, British Gas Lite is an online energy provider that offers business energy exclusively to small businesses in England, Scotland, and Wales. They’re owned by Centrica PLC, which makes them a subsidiary of the UK energy powerhouse British Gas.
British Gas Lite operates entirely online to keep prices as low as possible, so you can rest assured that you’re getting great value for your investment. They also offer businesses additional services like online account management and smart meter installation, as part of their fixed-price plans.
This supplier is a great option for forward-thinking small businesses that want to save on their energy costs and are comfortable with managing their account online. Professional energy support can be easily accessed online through webchat.
With British Gas Lite, you can choose from a variety of fixed-priced tariffs. Energy deals are tailored to each small business’s needs and can have lengths of between one to three years. If you don’t switch energy deals when your contract comes to an end, the supplier will automatically place your business onto a variable price plan which is likely to be more expensive. This is why it’s important to compare energy deals and switch when your tariff ends. If you get rolled onto a variable price plan, you can request to move back to a cheaper Fixed Energy Price Plan at any point.
Prices will depend on your business’ location, energy consumption and other variables.
In the table below, we detail estimated prices for the cheapest British Gas Lite electricity and gas tariffs in January 2024 for a business located in London with an annual consumption of 25,000 kWh.
|
Energy Type |
Standing Charge |
Unit Price |
Monthly Bill Combined (Gas & Electric) |
|---|---|---|---|
|
Business Electricity |
40p |
30p |
£7,564 |
|
Business Gas |
39p |
9p |
£2,449 |
Please note, that British Gas Lite does not offer its services to companies with multiple sites or multiple meters.
British Gas Lite has an overall rating of 1.9 out of 5 stars on Trustpilot, based on around 3,200 reviews. This is considered a ‘Poor’ rating. 39% of their score is made up of 5-star reviews, 11% is 4 stars, 4% is 3 stars, 3% is 2 stars and 43% is 1 star.
In positive reviews, the supplier is praised for their professionalism and efficiency. Meanwhile, in most negative reviews, customers complain about lack of communication, autorenewals without notification and expensive bills.
Want to cancel your energy contract with British Gas Lite?
All you have to do is contact them to let them know that you’d like to leave. If you’re on a fixed-energy tariff and you’re outside of your renewal window, you may face large penalty fees for leaving early. Businesses are typically advised not to break their business energy contracts.
British Gas Lite’s webchat team is available 9am-5pm Monday to Fridays. Their head office address is Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.
You can get helpful information from the supplier’s Help & FAQ section, where you’ll find guides and answers to frequently asked questions. If an energy emergency occurs at your premises, head to their emergency guide.
Interested in signing up to a business energy deal with British Gas Lite? Compare energy prices with Dealtopia today to see if they offer a suitable energy tariff for you.