British Gas Reviews & Prices

British Gas is a leading energy supplier in the UK and fuels millions of homes nationwide. From England to Scotland and Wales, this supplier is known for offering both domestic and commercial clients energy services and much more.

If you’re looking for British Gas prices, reviews and contact information to help you decide if they are your energy supplier, you’re in the right place.

British Gas Guide

British Gas is the oldest energy supplier in the UK and has become a household name for many years. Opening its doors in 1812 as the Gas Light and Coke Company, it firmly stamped its place in British history and traded as British Gas in 1973.

Owned by Centrica, British Gas is backed by a major conglomerate which includes other subsidiaries like British Gas Lite – a company dedicated solely to small business energy. British Gas Lite is for small businesses, while British Gas Plus is for energy-intensive businesses.

If you’re a domestic customer, British Gas can offer you flexible tariffs, online account management, smart meters, and HomeCare cover. 

Cheapest British Gas Energy Prices per kWh 2024

Here is a range of tariff options available in 2024 for home and business energy customers.

British Gas Home Energy Prices

For home energy customers, a few domestic electricity tariffs are available based on a quote search in 2024.

Usages are based on a real-life example of a 3-bedroom home with 2,000 kWh of electricity and 13,000 kWh of gas usage annually. Prices are from a particular day and the price you see today could be different.

British Gas Lite Business Electricity Prices

Prices are based on approximate usage of 25,000kWh annually:

British Gas Renewables:

British Gas now provides a variety of renewable solutions to bolster your eco-friendly efforts and aid in achieving carbon reduction goals. Choose from four new supplies, based on your business needs:

For business electricity:

• Zero Carbon Electricity

No carbon emissions are produced from the energy at source, as their zero-carbon electricity is made up of renewable and nuclear energy and backed by nuclear declarations and REGOs.

• Natural Renewable Electricity

Naturally drawn from replenishable sources, their renewable energy is MWh backed by Renewable Energy Guarantees of Origin (REGOs) and is traceable back to a renewable generation source.

For business gas:

• Standard Gas

Formed from fossils and non-renewable resources, this energy is stored as chemical energy in hydrocarbon molecules.

• Carbon Neutral Gas

A great balance of carbon emissions and absorption through financing activities which reduce greenhouse gas (GHG) emissions or absorb carbon dioxide. This process is more commonly known as carbon offsetting.

British Gas Green Performance - Fuel Mix

Here is a complete breakdown of the green performance of British Gas across all products offered.

• Coal - 2%
• Natural gas - 17%
• Nuclear - 26%
• Renewable Fuels - 54%
• Other - 1%

How To Choose The Right British Gas Business Energy Tariff

A variety of energy tariffs are available with British Gas, such as:

• Fixed-rate tariffs – Your rates stay the same for the duration of your energy contract. This makes it easier for you to budget as your bills are more predictable.
• Standard variable tariffs— The unit price of energy can vary depending on the wholesale market. This means that your energy costs may rise or fall.
• Dual fuel tariffs — These bundle your gas and electricity into one monthly package and payment. They’re typically available as fixed-rate or standard variable energy deals.
• Pre-payment tariffs — With this option, you pay upfront for the energy you consume, so you decide what you want to pay each month. Bear in mind that your supply will be cut off when your credit runs out.
• Electric vehicle tariffs — Charge your EV overnight at a lower rate than the standard energy unit rate. A smart meter is needed.
• Green energy tariffs – Available for both businesses and households, your energy consumption is matched with purchases of renewable energy.

For those businesses unsure if British Gas or British Gas Lite is the right supplier for them, there are some questions you can ask yourself to identify the right tariff and supplier.

Here are the key differences between British Gas and British Gas Lite:

British Gas FAQs

How To Get In Touch With British Gas?

British Gas Phone Number - 0330 100 0056

British Gas Email - [email protected]

British Gas Address - Millstream, Maidenhead Road, Windsor, Berkshire, SL4 5GD

British Gas Plus Email - [email protected] 

British Gas Lite Phone Number - N/A (Online product only). Webchat is available Monday to Friday from 9 am until 5 pm excluding bank holidays.

British Gas Lite Email - N/A (Online product only). Webchat is available Monday to Friday from 9 am until 5 pm excluding bank holidays.

British Gas Lite Address - BG Lite, Millstream, Maidenhead Road, Windsor, Berkshire, SL4 5GD

British Gas Lite operates separately from British Gas. Unfortunately British Gas will not deal with any customers who are with their BG Lite brand.

Is British Gas A Good Supplier?

There are some mixed reviews for British Gas but they score quite well on Trustpilot. With a rating of 4.1 out of 5 based on over 192,000 reviews, they are considered one of the better-rated energy suppliers in the UK.

Despite the generally high score on Trustpilot, they came under scrutiny in early 2023 by various media outlets for their poor customer service as they reportedly entered properties and installed pre-payment meters.

Despite negative media in 2023, they offer a good service at competitive prices for home and business energy customers. They invest in renewable electricity and are still the largest supplier in the UK.

What Is British Gas Lite And British Gas Plus?

British Gas Lite is a “sister” company of British Gas and operates separately. They are a dedicated business energy service for small businesses, operating entirely online to drive prices down. With easy online account management, flexible payments, smart meters and competitive fixed-rate tariffs they offer a compelling option for small UK businesses.

British Gas Plus works similarly to British Gas Lite, however, it caters to businesses that require intensive energy usage. They provide fixed-price electricity for businesses with half-hourly meters and give you accurate billing without estimation. 

Does British Gas Provide Smart Meters?

British Gas offers free smart meter installation to both UK households and business energy customers. Smart meters are installed through a third party on behalf of British Gas. It typically takes around 2-hours to install a smart meter.

What Is British Gas' Cancellation Policy?

If you want to terminate your energy contract with British Gas, just contact the provider and tell them you want to leave. The company charges domestic energy customers £75 per fuel for cancellations. Meanwhile, businesses are advised not to cancel their energy contracts to avoid penalty fees.

How To Switch To British Gas?

Our panel of trusted UK suppliers include both British Gas and British Gas Lite. With our comparison engine, you can view live gas and electricity prices and switch entirely online for both domestic and business energy tariffs.